Malicious software removal and protection

Malicious software or malware can infect your computer and wreak havoc on your programs and data.

Malicious software can be very destructive; it could format your hard drive, overwrite your hard drive boot sector, delete files and render your machine inoperable or worst; it could jeopardize your privacy and finances as many are designed to record your online behavior and collect personal data such as passwords, credit card numbers, bank accounts, and pin numbers.

Common types of malware include viruses, spyware, adware, trojans, and worms; some notorious examples of these nefarious entities are Mydoom, MSBlast, Sasser, and Netsky.

Symptoms your computer may be infected:

Unexplained computer behavior may be caused by malicious software

• Sluggish computer:  It takes a much longer time to start or to resume your computer
• Internet connection is slow or disconnects
• Browser freezes or functions erratically e.g. you cannot close the application window
• Web browser's home page unexpectedly changes
• New toolbars are unexpectedly added to your Web browser
• Unwanted and annoying pop-ups ads cluttering your screen
• False security alerts and icons appear on your taskbar tray

Malicious software removal is often a very complex and a time intensive process that varies in duration as these new threats have become more sophisticated and difficult to remove. Many unskilled users do severe damage to their PCs, when attempting to remove these programs.

Smart Solutions Computer Services skillful technicians can both remove the infection from your machine and also protect your system against future infections. We use industry-standard methods and the latest scanning tools and protection software to identify, isolate, and eradicate malicious software from your system.

Our expert and skillful technicians will:

• Perform threat assessment to determine type of infection
• Eradicate infection using industry-standard methods and latest scanning tools and protection software
• Delete the associated files
• Reverse changes made to the registry and operating system by all threats
• Disable unnecessary and exploitable services
• Repair the Hosts file
• Remove harmful ActiveX controls
• Remove threats from hidden system restore folder
• Configure internet browser to most secure settings and disable features that can cause vulnerabilities
• Download and install up-to-date security patches and configure system to received automatic updates
• Enable and configure Firewall & Security settings
• Install and configure security software and schedule automated tasks
• Perform system tune-up for better system performance
• Show you how to proactively protect your computer to significantly reduce your chances of future infections